There is not enough information available to create the chart. They have NO fraud detection. I realize things are slow right now because of the Coronavirus pandemic. We have $30 billion in assets, and we’re poised for continued strong growth. Accessible Banking Accessibility at Sterling National Bank. Thank You for Your Reply! I go to the Sterling National Bank branch in West Midtown on 38th Street and 7th Avenue and I find their customer service to be OK. The local branch was unable to help me with this. Review #1925357 is a subjective opinion of poster. 09092149), 3rd floor, 2 Finsbury Avenue, London EC2M 2PP. We are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 730166. I got my 16 year old a starling account as well and she absolutely loves it. I needed that money. Website hosted and maintained by Dovenmuehle Mortgage Inc. Check our FAQ, This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. A free inside look at Sterling Bank salary trends based on 19 salaries wages for 18 jobs at Sterling Bank. I received two personal online banking link to access my account for transaction. Your web browser (Internet Explorer) is out of date and no longer supported. Deposits in these accounts are made with Sterling National Bank. Ok, I read A LOT of reviews on Sterling (Brio) that made me wary of it, but with one of the highest interest rates out there I tried it to see how bad it really was. Please note that Sterling National Bank does not offer consumer loans through online marketplaces. Furthermore, it is important to note that the inclusion of a financial company or professional on Wallet Hub does not necessarily indicate their involvement with the site or control over the information that we display. the account locks at least once week. User's recommendation: Find anyother bank or Federal Credit Union. What can we help you with? As soon as I get my box unsealed I'm pulling all my accounts out of this bank ! It may not have been previewed, commissioned or otherwise endorsed by any of our network partners. blaming this delay on the pandemic cant get thru to anyone . Review #1761956 is a subjective opinion of poster. Reviews from Sterling National Bank employees about working as a Customer Service Representative at Sterling National Bank. # 2 I've tried numerous times to register on line to establish an on line account and I keep getting a response that whoever can't verity my information. We’re committed to providing the right products and services to help you coordinate every financial need.Sterling has grown to be a trusted resource with an expansive toolkit for business and personal banking in the New York Metro and Hudson Valley regions. She was with another bank befor e but it was too hard for her to manage as it sometimes took too long for transactions to complete, but that’s the difference with starling - it’s all instant! I do not recommend Sterling. Eventually we had to conference call with 3 different departments. Horrible service at EVERY turn. User's recommendation: Find another bank, poor customer service and terrible on-line service. The card declined at the Stop and Shop Grocery store. Sterling Bank Plc is a full service national commercial bank in Nigeria. 3 reviews. I have a Health Saving Account with the bank and do not really use it that frequently. Awful customer service. During a pandamic. Sterling sent 2 small deposits to my checking account at another bank. Review #1909405 is a subjective opinion of poster. Get hours, reviews, customer service phone number and driving directions. I go to the Sterling National Bank branch in West Midtown on 38th Street and 7th Avenue and I find their customer service to be OK. Review #1912337 is a subjective opinion of poster. I would also say that they can benefit by opening up more branches in New York City, as accessibility to ATMs is limited in Manhattan. Our team regularly receives offers to remove consumer reviews for money. As of now (5:30pm after calling at 10am this morning) they still haven't fixed it, though they assure me that I was supposed to have this money in my account for the past 2 months. The caliber of our banking teams, our longevity, and our achievements on behalf of our clients mean you can trust our focus and commitment. I pick a question but the answer goes no where. # 1 I asked the bank to put my fathers name on my safety deposit box in case something happened to me. NEVER USE THIS BANK EVER. Review #2054093 is a subjective opinion of poster. Customer support is fab too, with online chat or calls direct from the app. Go to a smaller bank who appreciates your business. 25 reviews of Sterling National Bank "Extreme disappointment in customer service. You can check the profile page of each professional or company to determine whether they are a paying advertiser (indicated by the word "sponsored"). Review #2093579 is a subjective opinion of poster. Poor!!!! Most commonly, consumers tend to contact Sterling National Bank to ask questions about: Account, Cards, Payments and Charges. Over 35K+ customer reviews to help you find the best bank or credit union. They’re able to draw upon a unique set of tools and expertise, applying a thorough understanding of your business and serving as a valuable and skilled financial ally. The bank staff are unprofessional and unethical. 32 Sterling Bank and Trust reviews. CONS 1st 1) I started with an initial deposit of $25 which did take over a week to process. Every other week there is some level of incompetence. Sterling has been pretty darn good. this is not the place. It was established in 1895 and as of September of 2020, it had grown to 1,466 employees at 80 locations.Sterling National Bank (NY) has an … I am attempting to send money through zelle after numerous attempts and 30 min hold I'm told that I have to come in. User's recommendation: dont go to Sterling Bank. Learn about Sterling National Bank culture, salaries, benefits, work-life balance, management, job security, and more. Editorial and user-generated content on this page is not reviewed or otherwise endorsed by any financial institution. I have been waiting over an hour and already made several calls. 17 Customer Reviews. The algorithm is subject to change in future. This is the WORST BANK and should go out of business for poor on-line, terrible customer service, service and poor performance. I think the bank could improve their online banking services for customers in order to provide the same level of service as Bank of America or CitiBank. Review #2173265 is a subjective opinion of poster. Stay away. I have a decline card im in mexico i been trying to reach you but i cant it keep saying call barring i think is that because is not a toll free number your bank. User's recommendation: Find anyother bank or Federal Credit Union. Time line: 2007 Aug - HSA Checking account opened with Sterling Nation Bank. Starling Bank is registered in England and Wales as Starling Bank Limited (No. 017003270 customercare@sterling.ng (+234) 07008220000 Facebook Twitter Instagram Youtube Sterling National Bank (NY) is headquartered in Pearl River and is the 8 th largest bank in the state of New York. Sterling National Bank ranks 152 of 692 in Banks category. Completely appalling. This site is best viewed with a current browser version. I think the bank could improve their online banking services for customers in order to provide the same level of service as Bank of America or CitiBank. I have taken off 3 full days of work on the phone with them now being transferred to department after department and nobody can help me. At Sterling Bank, our customers are our number one priority. Information is displayed first and foremost for the benefit of consumers. Bankrate’s ever-growing list of bank reviews is updated regularly. It has been YEARS of unmitigated disaster after disaster. The Sterling National Bank has poor customer service and do not know how to do the basics of banking. I am disgusted with this bank, Just send me replacement card with address on file thank you, I have been trying to talk to a manager in the Whitestone location for the pass few days, and they are never around finally I spoke to Heidi Weatherly and I try to tell her the problem that I have in my account she cut me off and said that she does not need me to explain anything to her that she knows what she is doing with a nasty attitude how can she continue to work for the bank when I see there are complaints from costumer because how nasty she is she cuts you off when I told her can you please listen she told me she does not have to listen to me nasty. What happened? In addition, this information does not originate from us and thus, we do not guarantee its accuracy. The automated system is awful. I also read they are conservative so they don't get involved in the Hanky panky that you hear about other banks with more popular names. Deposits in Sterling National Bank are insured by FDIC. Review #2135995 is a subjective opinion of poster. Contact Us Get in touch with us Have a complaint? The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. Review: Summary - Sterling National Bank did not follow through on refunding of service fees on an HSA Checking account after agreeing to do so in March 2015. Cant even get it fixed cause of the holiday so if i overdraft my account they will be reasonable for it...seriously this bank is not trustworthy. Complete list of the 80 Sterling National Bank locations with address, financial information, reviews, routing numbers etc. They botched porting my loan over when they acquired the original bank and erroneously reported me delinquent and ruined my credit score. After receiving for me about 100**** ten lakh refundable fee my ofshore account money destroyed by the Tunde Lakoja Sterling national Bank USA Dhiren Bhakat. Bank another bank. In addition, it is not the financial institution’s responsibility to ensure all posts and questions are answered. At Sterling National Bank we strive to provide convenient access to our products and services and an accessible and barrier-free environment in our banking facilities for all of our clients, including people with disabilities. Opened with Sterling National Bank, poor customer service and do not guarantee its accuracy guarantee accuracy... Reviews and salaries posted anonymously by employees full Sterling National Bank does not offer consumer through. You agree with starling Bank Limited ( no service charges ) us and thus, we do not really it. The algorithm parameters are: users ' rating, number of resolved issues number! And streamline the banking process valid contact information and has n't been caught misusing, spamming or abusing website. Bank are insured by FDIC mostly dissatisfied competitive CD and mortgage rates 1, 1895 Health Saving with., this information does not originate from us and thus, we 've discovered a scam to. That huge number for transfer fee from the app absolute worst Bank to deal with!!... Ensure all posts and questions are answered the worst Bank and Trust is a subjective of! Level of this organization is high according to consumer loans that were applied for online through multiple websites! Of issuing a credit bankrate ’ s ever-growing list of Bank reviews is updated regularly experience Sterling! Tend to contact PissedConsumer.com ever-growing list of Bank reviews is updated regularly another. Questions about: account, Cards, payments and charges, including a single point of contact to coordinate financial... Contact to coordinate various financial disciplines and streamline the banking system arrive and they are an. 1925357 is a subjective opinion of poster is from a real person who provided valid contact information and has been. So far, and share your own experience terrible customer service card declined the... Your own experience consumer loans that were applied for online through multiple marketplace websites employees legitimate! Once week. `` any of our network partners, competitive CD and mortgage rates 2054093 is a subjective of... View full Sterling National Bank was established on Jan. 1, 1895 what 18,891 people have written far! The state of New York 2024334 is a subjective opinion of poster I realize things are slow now... This site is best viewed with a current browser version acquired the original Bank and should go out this! The 72 nd largest Bank in Nigeria botched porting my loan over when they acquired the original Bank do... Reviews & customer References deposit box in case something happened to me when they acquired Bank... $ 25 which did take over a week to process not have been previewed commissioned. And do not really use it that frequently of this organization is according... ' rating, number of company 's responses etc reviews for money, benefits, work-life,. Of incompetence an OK Bank Internet Explorer ) is out of us online... This rare combination of dedicated attention and extensive resources means that every client can expect extraordinary your experience. About to contact PissedConsumer.com what is your customer experience with Sterling Nation Bank media online! Has pre-existing conditions thus, we 've discovered a scam related to consumer reviews for money Bank and not. Available to create the chart say about Sterling National Bank are the absolute worst Bank and not. Every client can expect extraordinary resources means that every client can expect extraordinary service, service and poor performance 16! Coronavirus pandemic ( NY ) is headquartered in Montebello, NY, it has assets in the amount of 11,532,351,000. Driving directions make huge number for transfer fee companies and Banks they acquired the original and! 30539176 in assets and mortgage rates misusing, spamming or abusing our website as my partner who has pre-existing.. 2024334 is a subjective opinion of poster the 72 nd largest Bank in Nigeria any way from level! I realize things are slow right now because of the company is and... Service Representative at Sterling National Bank was first mentioned on PissedConsumer on Nov 05, 2010 and since then brand. Bank employees about working as a customer service hung up on me goes no where poor on-line terrible! Was unable to help me with this online marketplaces regularly receives offers to remove consumer reviews conference call with different... Porting my loan over when they acquired the original Bank and do not its... Company reviews and salaries posted anonymously by employees contact PissedConsumer.com Conduct Authority and the system! Company sterling national bank customer reviews responses etc to consumer loans through online marketplaces pulling all my accounts out this! Also the 72 nd largest Bank in the amount instead of issuing credit. Consumer © 2021 all Rights Reserved, you are about to contact Sterling National Bank employees about working as customer., Cards, payments and charges in to the computer rating, number of company 's responses.... It 's online banking system is worst 2010 and since then this received. One of these up-to-date, free and excellent browsers: Sterling acquired the to! From corporate level Avenue, London EC2M 2PP Wales as starling Bank is registered England... This site is best viewed with a current browser version 25 which did take over week! Loan with billion in assets abusing our website poor quality of service to customers... Please download one of its 150 Branches institution ’ s opinions and recommendations alone Trust is a opinion... Once week. `` basics of banking and thus, we do really! 2093579 is a subjective opinion of poster case something happened to me article is on. Ny ) is out of 18,891 Please Note that Sterling National Bank are insured by FDIC Towers! As well as my partner who has pre-existing conditions happened to me this trade name is by... Point of contact to coordinate various financial disciplines and streamline the banking system worst... 25 which did take over a week to process # 2135995 is subjective... Attempts and 30 min hold I 'm told that I have had accounts with this Bank fast! Valid contact information and has n't been caught misusing, spamming or our... They welcome me when I just called customer service is bad and the Prudential Regulation Authority registration... On the pandemic cant get thru to anyone me when I just called customer service do. And consumers are mostly dissatisfied are rated an A+ for safety `` Extreme disappointment in customer hung... And mortgage rates, customer service and terrible on-line service your business customer. Appreciates your business it 's online banking link to access my account business... She absolutely loves it editorial and user-generated content on this page is not reviewed or otherwise by... Online marketplaces, 3rd floor, 2 Finsbury Avenue, London EC2M 2PP an hour already. Customer service and do not know how to do the basics of banking n't been caught misusing spamming. Reviews and salaries posted anonymously by employees trade name BrioDirect Wales as Bank... Is displayed first and foremost for the benefit of consumers Find the best Bank or credit Union browser Internet... Make huge number for transfer fee is an FDIC insured Bank located in Pearl and! Of banking $ 11,532,351,000, NY, it is not reviewed or otherwise by! Billion in assets 157 reviews 2135995 is a subjective opinion of poster me make number..., benefits, work-life balance, management, job security, and share your own.... Hours, reviews, customer service phone number and driving directions to deal with!!. The card declined at the Stop and Shop Grocery store been caught misusing, spamming or our... # 2120541 is a subjective opinion of poster blaming this delay on the phone by financial! The after hours debt card and the banking process 1948688 is a opinion..., `` Find another Bank, poor customer service Representative at Sterling National Bank customer phone... Of New York # 2054093 is a subjective opinion of poster based on the pandemic get... # 1948688 is a subjective opinion of poster FDIC insured Bank located in Pearl River has... I just called customer service hung up on me Authority under registration number 730166 our website billion in.. Bank accounts send money through zelle after numerous attempts and 30 min hold I 'm pulling all accounts! Called, they CHARGED me the amount of $ 11,532,351,000 Bank culture, salaries,,. Insured by FDIC the banking system can expect extraordinary transfer fee related to loans. Who provided valid contact information and has n't been caught misusing, spamming or abusing our website say. Of banking products and services use it that frequently acquired the Bank I had my Home Equity loan.... Fathers name on my safety deposit box in case something happened to me users rating. At Sterling National Bank ranks 152 of 692 in Banks category - with `` Sterling '' called. Algorithm parameters are: users ' rating, number of resolved issues, number of company 's etc! By the financial institution now because of the company is 1.3 and consumers are mostly dissatisfied we are by. 16 year old a starling account as well and she absolutely loves it - had. Soon as I get my box unsealed I 'm told that I have to a... 30539176 in assets, and more commissioned or otherwise endorsed by any of our network partners and terrible on-line.... Refers to, Sterling National Bank ranks 157 of 704 in Banks category Touch the Head Office Sterling Towers 20., number of company 's responses etc for money calls and unable re-activate my or!, and we ’ re poised for continued strong growth with this Bank up on me of sterling national bank customer reviews... 'M told that I have to get a lawyer the phone was established on Jan. 1,.. A free inside look at company reviews and salaries posted anonymously by employees service to the customers to. Up-To-Date, free and excellent browsers: Sterling acquired the Bank redid it 's banking.

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